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"It gave me the opportunity to really assess my management skills and reflect on how I am handling my daily activities!"
 --Rosa Flores, El Paso, TX
Communication Tools and Techniques to Avoid Conflict
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Description: You must effectively communicate to be heard! Learn to work more purposefully with issues and people through the techniques of “responding” vs. “reacting.” Learn to say “No,” without being offensive and discover the “Court of Law Rule” that could change your life.
Length: 1.5 hours
Suggested Prerequisites: There are no prerequisites for this course.
Certifications: None
System Requirements: Internet connection, Flash player and computer speakers.
Scoring: Students may take the exam until they achieve a 70% score or higher, when a Certificate of Completion is provided online.
Number of Questions on Test: 5
Passing Score: 70% Upon successful completion, you will be able to print an online Certificate.
Maximum Allowable Tries: Unlimited
Test Time: There is no time limit.
     597 Haverty Court, Suite 60 Rockledge, FL 32955
     Phone (321) 205-1590 | Fax (321) 205-1591