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Jun 13, 2008
Jun 19, 2008
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$150 |
The Primer for Reaching & Serving the Hard to Serve |
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New and experienced workforce development professionals require special skills and strategies to successfully connect and move customers with unique challenges, histories, and barriers to productive workplace behaviors. Join this 2 day e-Conference, with nationally recognized speakers, to gain insight and learn effective tools and techniques for successfully working with
individuals who are ex-offenders, in welfare-to-work transition, or are at-risk youth.
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Starts on
Mar 17, 2008 and ends
May 12, 2008
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$225 |
Motivational Counseling
e-Series
(5 sessions)
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Many times a client is perceived as not wanting to work, but the reality is that the client does not feel empowered. This informative e-Series delivers practiced techniques to strip clients of excuses and empower them to move forward to find a job. |
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Apr 10, 2008
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$75 |
Working with the TANF Customer |
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This one day e-Conference is designed to better understand the needs of the TANF customer and to provide relevant tools and techniques for professionals to better perform their work. |
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Feb, 21, 2008
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$75 |
The Art of
Customer Service
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Customer Service is more than a buyer - seller relationship. It is how we differentiate ourselves from the competition, how we build loyal and ongoing relationships, how we expand our reputation, and how we take satisfaction in our work well done. Customer Service is about powerful strategies to change behaviors and attitudes into the "art of service." Join these Customer Service Strategists to hear how to build a consistent system of service excellence which respects both the wide spectrum of providers and receivers. |
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Dec. 11, 2007 |
$75 |
Involving the Business Community |
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An important element of the Workforce Development system is business and community involvement. This online synchronous learning conference will provide you with valuable information on how you – as a WIB staff or board member or a Business Services representative or manager - can dramatically affect the economic well being of your community through the services you provide. |
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Sept. 24, 2007
10:30 AM (EST) |
Free |
Online Conference: Helping the Job Seeker |
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This online conference has been developed to provide you with information that will help you help your customers strategically plan for a career. Conference presentations by four nationally recognized speakers. Click the Register button for more information. |
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April 17, 2007
1:30 PM (EST) |
Free |
Virginia Pilot
Training Project - User Overview |
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Overview on how to use the DW courses and interface tools. |
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Sept. 26, 2006 1:30 PM (EST) |
Free |
WIB Members in Action - Making an Impact on the Community |
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Overview of a new online training program to help board members better understand the workforce development system and how to exercise their strategic governance and leadership roles.Order Training Now
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Thursday,
February 10
10:00 a.m. and 2:00 p.m. Eastern Time |
Free |
Leading Edge Workforce Investment Boards |
| Attend to learn how some workforce investment boards have taken a leadership role in their communities to become level 3 workforce boards. |
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March 8 at 2:00 p.m. Eastern and March 9 at 11:00 a.m. Eastern Time |
Free |
Business-friendly Web Sites: Build a Web Site Your Business Customers Will Love |
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Attendees will leave knowing:
- Why a web site is important
- What business customers expect from your web site
- The biggest mistakes – and how to avoid them
- Samples of model web sites
- Tips for making your web site even better
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