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We’re on the Case…A Master Class in Case Note Management


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As a Workforce Professional, it’s sometimes hard to remember every interaction that takes place in your workspace. However, with the helpful skill of effective case noting, you can rejuvenate your memory and become a professional and reliable source for past business information. This course offers five sets of workshops, equipped with five sets of handouts to answer questions, reflect, and summarize the learning material. There are several skills behind case notes, including interviewing techniques, time management, strategic organization, and case studies. Step-by-step, this course will teach you the most effective and efficient case note strategies.