Blog Archives

DWFS Training for New Hires

This includes the five (5) required courses for all DWFS New Hires including the DWFS Employee Orientation;  Extreme Customer Service, Dynamic Cornerstones, plus the foundation for employee compliance training that includes the topics of Diversity, Ethics, and Preventing Sexual Harassment.

Foundations for Customer Service (2018)

Customer service is an integral part of new and returning customers, productivity, and everyday business needs. Often times, because of these demands, we neglect our customers. Customer service isn`t always about working with customers in person but dealing with them over the phone and through email. Customer service entails elements of being professional at all times. This course helps you determine if you have great customer service.

Diversity in the Workplace-The Gray Areas (2018)

This course introduces and explores gray areas relating to diversity in the workplace. The scenarios presented will increase your awareness of the ways we might offend others, help you recognize your blind spots and learn to talk about differences and similarities as well as give you new ways to relate to others.

Ethics in the Workplace-The Gray Areas (2018)

This course introduces and explores gray areas relating to ethics in the workplace. The scenarios presented will spotlight some typical ethical questions that occur in the workplace to entice you to decide what you would do if faced with tough ethical decisions.

Ethics in the Workplace-The Gray Areas

This course introduces and explores gray areas relating to ethics in the workplace. The scenarios presented will spotlight some typical ethical questions that occur in the workplace to entice you to decide what you would do if faced with tough ethical decisions.

Preventing Sexual Harassment in the Workplace -The Gray Areas

This course introduces and explores gray areas relating to preventing sexual harassment in the workplace. The scenarios presented will help you further understand what behaviors could be considered sexual harassment in order to prevent their occurrence.