Privacy Policy

We value your privacy and we are committed to protecting the privacy of our customers. Below are some questions you may have regarding your privacy while accessing our site and using DWI’s products. This Privacy Policy is directed at all users and visitors of our website, including:

  • Visitors and subscribers to the website
  • Natural persons contacting us through the contact or other forms available on the websites
  • Subscribers to our newsletter
  • Users signing in to use our services
  • Users signing in to download resources
  • Users signing in to attend and/or watch webinars

Data Breaches

We use physical, procedural, and electronic safeguards to protect our users’ personal information in a password-protected environment. In the unlikely event that our system is breached, or we suspect a possible breach, you will be notified immediately.

 

WHAT PERSONAL INFORMATION DO YOU COLLECT FROM ME?

We may collect the following personal information from you:

  • First and last name
  • Email address
  • Billing address
  • Company name
  • Work phone number

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us personal information about your activities on our website, we may store this information on our servers.

 

WHAT WILL YOU DO WITH THE PERSONAL INFORMATION I GIVE YOU?

We protect the personal information you submit to us internally and share it only with appropriate and authorized personnel. We can assure you that your information is used only for marketing and communication purposes.

We use the information to process your registration. We analyze the information in order to provide the best user experience possible.

In addition, your information is used to:

  • Resolve disputes, troubleshoot problems, and promote safe matching, and customize our service to you
  • Measure consumer interest in services and inform consumers about other products and services. We will use your email to send our newsletters to you. You may opt out of these via a link in the newsletter.
  • Detect and protect against error, prevent fraud and criminal activity, and promote our Terms of Service
  • We will use your email to send you correspondence about the functionality of our website. You will receive these emails as long as you have an active account with us, and you may not opt out of these emails.

 

As a policy, we do not share your name, e-mail, phone number, or other information with third parties as a matter of course.

 

WHAT NON-PERSONAL INFORMATION DO YOU COLLECT FROM ME?

  • We automatically track and collect certain non-personal information, such website navigation data, Internet Protocol (“IP” address), timestamps and URLs.

 

WHAT WILL YOU DO WITH THE NON-PERSONAL INFORMATION I GIVE YOU?

We use this non-personal information to understand, in the aggregate, our user demographics, interests, and behavior only in order to better serve you and create the best experience for all of our users and community.

  • We use Website navigation data to operate and improve the Website
  • We collect the IP Addresses to track when you use our Website. We use IP Addresses to monitor the regions from which you navigate our Website and sign-up to use our Services. Your IP-address is also registered for statistical purposes and to better our advertising and layout of the Website.
  • Send the most appropriate advertising based on geographic area or information derived from your IP address
  • Aggregate information derived from IP addresses may also be reported to advertisers
  • Estimate the total number of Internet users visiting our Website from specific countries or regions of the world

 

WILL YOU SELL, RENT, OR EXCHANGE MY INFORMATION TO ANY OUTSIDE COMPANY?

We respect your right to privacy and will not distribute or sell your personal information to any outside company or entity.

We do not transfer, sell or rent your Business Information to third parties for their marketing purposes other than what is stated in this Privacy Policy. We request only the information that we need to operate our Services and improve our Website’s user experience. We do not use your information to create any advertising creative.

 

HOW DO YOU KEEP MY PERSONAL INFORMATION SAFE?

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

  • All our employees, independent contractors and agents have executed non-disclosure agreements, which provide explicit confidentiality protections. Any employee, independent contractor or agent who violates such privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution
  • We do not make any of your Information available to third parties for their marketing purposes
  • Our software runs on individual servers and no data given or collected is shared with other social media platforms. If we share your Information with third parties, you will be notified. Please note that no transmission over the internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.
  • We use robust security measures to protect data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your Information, using both server authentication and data encryption. These technologies help ensure that your Information is safe, secure, and only available to you and to whom you have granted access
  • We do not tolerate Spam. To report eLearning Industry-related spam, please contact us at dwisupport@dwfs.us
  • We do our utmost to secure communications and data storage in order to protect the confidentiality of your Information against loss and interception by third parties. However, it is important to know that there is no zero-risk against loss or interception by others of your Information. You are responsible for maintaining the security and confidentiality of your account’s username and password.
  • We save your Information in our database in order to improve our Website and user experience and in accordance with our TOS. If you wish that your Business Information be permanently deleted from our database when you stop using our Services, please notify us at­­ ­dwisupport@dwfs.us.
  • We are a United States (US) company. If you are located outside the US and choose to provide information to us, we transfer your Information to our servers in the US. The US may not have the same data protection laws as the country in which you initially provided the Information. When we transfer your Information to the US, we will protect it as described in this Privacy Policy. By visiting our Website or providing us with your Information, you fully understand and unambiguously consent to this transfer, processing and storage of your Information in the US.

 

Information and Rights

Once you have provided your Personal Data, you have several rights, which you can in principle exercise free of charge, subject to statutory exceptions. These rights may be limited, for example, if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Should you have unresolved concerns, you have the right to lodge a complaint with a Supervisory Authority where you live or where you believe a breach may have occurred. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to complain directly to the relevant Supervisory Authority.

 

Right to Withdraw Consent and Erasure

You have the right to withdraw consent to collect your personal information. Wherever we rely on your consent, you will be able to withdraw that consent at any time you choose and at your own initiative by logging into your account on our website (if you have one) or by contacting us at dwisupport@dwfs.us . The withdrawal of your consent will not affect the lawfulness of the collection and processing of your data based on your consent up until the moment where you withdraw your consent. You have the right to access and rectify your data. You have the right to access, review, and rectify your Personal Data. You may be entitled to ask us for a copy of your information, to review or correct it if you wish to rectify any information like your name, email address, passwords and/or any other preferences, you can do so by contacting us here dwisupport@dwfs.us. You may also request a copy of the Personal Data processed as described in this Privacy Policy.  You have the right to erasure of your Personal Data processed by us as described in this Privacy Policy in case it is no longer needed for the purposes for which the Personal Data was initially collected or processed or in the event you have withdrawn your consent or objected to processing as described in this Privacy Policy and no other legal ground for processing applies. Should you wish to have your Personal Data erased, please submit a request by email to dwisupport@dwfs.us.  You have the right to restriction of processing Under certain circumstances, you may ask us to restrict the processing of your Personal Data. This is for example the case when you contest the accuracy of your Personal Data. In such event, we will restrict the processing until we can verify the accuracy of your data. Should you wish to have your Personal Data restricted, please file a request here please submit a request by email to dwisupport@dwfs.us.   You have the right to object to processing. Under certain circumstances you may object to the processing of your Personal Data, including where your Personal Data is processed for direct marketing purposes. If you no longer want to receive certain communications from us via email, simply click the unsubscribe link in any of our emails. You have the right to data portability. Where you have provided your data directly to us and where the processing is carried out by automated means and based on your consent or the performance of a contract between you and us, you have the right to receive the Personal Data processed about you in a structured, commonly used and machine-readable format, and request portability of your Personal Data.

 

Other Websites

Our website may contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. We make no warranties or offer no assurances about the privacy policies and safeguards of any websites but our own.

 

Changes to this Privacy Policy

We reserve the right to modify and update this Privacy Policy from time to time. We will bring these changes to your attention should they be indicative of a fundamental change to the processing or be relevant to the nature of the processing or be relevant to you and impact your data protection rights.

Applicable Law

The validity and interpretation of this Privacy Policy shall be governed by the laws of the state of Wisconsin, without regard to Wisconsin’s choice of law principles.