Discover training solutions to maintain compliance with Human Resource requirements in an ever-evolving workforce.
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Annual DWFS Workplace Foundations
$118.00Foundations for Customer Service; Foundations for Diversity; Foundations for Ethics; Foundations for Preventing Sexual Harassment.
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Diversity for Business 2.14
$60.00We will define diversity and other terms used when discussing diversity, become familiar with the different laws that govern employment, and discuss the important components of cultural competence. Most of us like to believe that we are effective communicators. However, there may be many factors that are present before you even begin to talk. When you add diversity to the mix, be assured that it takes a lot of practice to become an effective communicator.
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Diversity for Workforce 2.14
$60.00Much like your friends, family members, and co-workers, different customers have different needs. In most business settings, these differentiated needs stem from cultural differences, or in other words, diverse backgrounds. In this course, you will learn about diversity in the workplace, assessing the needs of diverse groups, and the intricacies of diverse group communication strategies. By the end of this course, you will understand the importance of diversity in the workplace, begin living by the golden rule, and learn to treat every individual with equal respect in all work settings.
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Diversity in the Workplace-The Gray Areas
$60.00This course introduces and explores gray areas relating to diversity in the workplace. The scenarios presented will increase your awareness of the ways we might offend others, help you recognize your blind spots and learn to talk about differences and similarities as well as give you new ways to relate to others.
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Diversity in the Workplace-The Gray Areas (2018)
$60.00This course introduces and explores gray areas relating to diversity in the workplace. The scenarios presented will increase your awareness of the ways we might offend others, help you recognize your blind spots and learn to talk about differences and similarities as well as give you new ways to relate to others.
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Ethics in the Workplace – The Gray Areas
$60.00This course introduces and explores gray areas relating to ethics in the workplace. The scenarios presented will spotlight some typical ethical questions that occur in the workplace to entice you to decide what you would do if faced with tough ethical decisions.
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Ethics in Workforce 2.14
$60.00Ethics provide a framework for the choices we make and the behaviors we engage in. Generally, we consider our ethics as guidelines for what`s right and wrong. In the workplace, it is integral to the professional standard of conduct that governs day-to-day business and can become vital to a company`s survival in a time of crisis. The purpose of this course is to raise your awareness of potential ethical issues that take place in the workplace every day.
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Foundations for Customer Service
$60.00Customer service is an integral part of new and returning customers, productivity, and everyday business needs. Often times, because of these demands, we neglect our customers. Customer service isn`t always about working with customers in person but dealing with them over the phone and through email. Customer service entails elements of being professional at all times. This course helps you determine if you have great customer service.
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Foundations for Customer Service (2018)
Customer service is an integral part of new and returning customers, productivity, and everyday business needs. Often times, because of these demands, we neglect our customers. Customer service isn`t always about working with customers in person but dealing with them over the phone and through email. Customer service entails elements of being professional at all times. This course helps you determine if you have great customer service.
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Foundations for Diversity
$60.00Diversity is all around us in an ever-changing fast-paced world. Diversity encompasses differences in ethnicity, gender, socioeconomic status, race, sexual orientation, religion, physical abilities and qualities. This course will help you understand the differences of who we are.
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Foundations for Ethics
$60.00Ethics provide a framework for the choices we make and the behaviors we engage in. Generally, we consider our ethics as guidelines for what’s right and what’s wrong. In the workplace, ethics are integral to the professional standard of conduct that governs everyday business. The purpose of this course is to raise your awareness of potential ethical issues that take place in the workplace every day.