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Diversity for Workforce
$60.00Much like your friends, family members, and co-workers, different customers have different needs. In most business settings, these differentiated needs stem from cultural differences, or in other words, diverse backgrounds. In this course, you will learn about diversity in the workplace, assessing the needs of diverse groups, and the intricacies of diverse group communication strategies. By the end of this course, you will understand the importance of diversity in the workplace, begin living by the golden rule, and learn to treat every individual with equal respect in all work settings.
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Diversity in the Workplace-The Gray Areas
$60.00This course introduces and explores gray areas relating to diversity in the workplace. The scenarios presented will increase your awareness of the ways we might offend others, help you recognize your blind spots and learn to talk about differences and similarities as well as give you new ways to relate to others.
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Diversity in the Workplace-The Gray Areas (2018)
$60.00This course introduces and explores gray areas relating to diversity in the workplace. The scenarios presented will increase your awareness of the ways we might offend others, help you recognize your blind spots and learn to talk about differences and similarities as well as give you new ways to relate to others.
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Ethics in the Workplace – The Gray Areas
$60.00This course introduces and explores gray areas relating to ethics in the workplace. The scenarios presented will spotlight some typical ethical questions that occur in the workplace to entice you to decide what you would do if faced with tough ethical decisions.
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Foundations for Customer Service
$60.00Customer service is an integral part of new and returning customers, productivity, and everyday business needs. Often times, because of these demands, we neglect our customers. Customer service isn`t always about working with customers in person but dealing with them over the phone and through email. Customer service entails elements of being professional at all times. This course helps you determine if you have great customer service.
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Foundations for Diversity
$60.00Diversity is all around us in an ever-changing fast-paced world. Diversity encompasses differences in ethnicity, gender, socioeconomic status, race, sexual orientation, religion, physical abilities and qualities. This course will help you understand the differences of who we are.
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Foundations for Ethics
$60.00Ethics provide a framework for the choices we make and the behaviors we engage in. Generally, we consider our ethics as guidelines for what’s right and what’s wrong. In the workplace, ethics are integral to the professional standard of conduct that governs everyday business. The purpose of this course is to raise your awareness of potential ethical issues that take place in the workplace every day.
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Foundations for Preventing Sexual Harassment
$60.00According to the Equal Employment Opportunity Commission (EEOC), Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual’s work performance, or creates an intimidating, hostile, or offensive work environment. This course will help you recognize and prevent sexual harassment.
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Preventing Sexual Harassment for Workforce
$60.00New Media Learning and Dynamic Works Institute present a course on Preventing Sexual Harassment. For many people, “sexual harassment” is an emotionally charged topic, loaded with confusion and uncertainty. This is unfortunate, because sexual harassment can be readily understood. After completing the material, participants should be able to:
- Identify behavior that might be considered sexual harassment
- Explain legal consequences of sexual harassment
- Describe roles and responsibilities of creating a workplace free of sexual harassment
- State what actions to take against sexual harassment
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Preventing Sexual Harassment in the Workplace – The Gray Areas
$60.00This course introduces and explores gray areas relating to preventing sexual harassment in the workplace. The scenarios presented will help you further understand what behaviors could be considered sexual harassment in order to prevent their occurrence.
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Workplace Foundations Package
$89.00Workplace Foundations (previously Business Essentials) includes three courses to enable your workforce to know the right thing to do, and do the right thing!
Includes courses covering Diversity in the Workplace, Ethics in the Workplace and Preventing Sexual Harassment in the Workplace.