Courses tailored for Workforce Staff to better assist your career seekers in their job search. Learn the tools and techniques for your clients to get the most from training at your career center. These are essential for any career coach, or center staff working with career seekers.

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    Business and Employer Knowledge

    $50.00

    There are few things more important than meeting the needs of your business customer. Remain customer focused, market driven, and skill based if you want to be successful. In this course, you will learn the role of Workforce Development in economic development, as well be introduced to the switch from job development to business development. The more business and employer knowledge you possess, the longer and stronger your business relationships will be, and as we know, maintaining professional business relationships is the key to your profession.

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    Collaboration and Problem Solving 2.12

    $60.00

    Managing one’s career is a lifelong process where changes take place on a daily basis. As a Workforce Development Professional, you will face the challenge of managing your own career, as well as the careers of job seeking customers. In this course, you will learn the proactive approach to career management: learning the changing requirements, creative approach, three levels of service, and the IEP four-step process can greatly improve your career management skills. Additionally, this course will provide real life scenarios with probable career development situations to improve understanding.

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    Empowering Career Seekers Through Coaching

    $375.00

    This 5 week recorded webinar series is presented in partnership with NAWDP. The goal of this learning experience is to give Career Coaches the means to be instrumental in how they go about the important role of coaching customers to be their best! Effective coaching strategies in Workforce Development is ensuring customers have the support, tools and confidence to work through the steps to move towards their goals and to looks for way to continuously build on successes.

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    Ex-Offender Job Development Series

    $90.00

    This series contains modules allowing you to uncover
    strategies your client can utilize to overcome employer resistance in hiring
    individuals with a criminal history.  Learn how labeling negatively impacts an individual with
    a criminal history.  Discover how effective application of Motivational
    Interviewing strategies can assist the client with a criminal history to find
    his or her voice and strength to obtain meaningful employment.  Help your
    clients advocate for themselves so they can experience a brighter future.  Put it all together with a summary module for next steps in your work with Ex-Offenders.

     

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    Extreme Customer Service; Even When You Don’t Feel Extreme!

    $60.00

    Customer service and customer service satisfaction are an important part of any business model because it’s the experience your customers have when they work with you. It’s also the experience your co-workers have with you since they are included as a customer in Extreme Customer Service. What happens on the days you don’t feel extreme at all but you still need to provide Extreme Customer Service? Let us help with this 45 minute webinar training on Extreme Customer Service; Even On The Days You Don’t Feel Extreme!

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    From Corrections to Work: Helping Ex-Offenders Make the Mental Transition to Employment

    $35.00

    Ex-offenders face unique challenges when transitioning from corrections to employment and the greatest hurdle may be their deeply held antisocial thinking and behavioral patterns. This intriguing presentation explores some of the cognitive-behavioral patterns keeping ex-offenders from finding success in todays world of work. Participants will gain new insights into these dynamics and explore strategies to help former offenders code-switch from criminality to work.

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    History of Workforce 2.12

    $60.00

    The history of your profession is always important. In this course, you will learn the history of Workforce Development, and how it impacts the current system in which you work. Additionally, this course will explain another important aspect of the workforce history: the purpose and structure of WIOA-authorized funding. This course is packed with information ranging from Pete Kaiser, to the Smith-Level Act of 1914, and all the way to the 1998 Amended Perkins Act. Through this four module course, you will gain a better understanding of how the workforce works, and where it all began.

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    Improving Self-Perception and Strength-Based Engagement

    $50.00

    Learn how labeling negatively impacts and individual with a criminal history. Discover how effective application of Motivatinal Interviewing strategies can assist the client with a criminal history find his or her voice and strength to obtain meaningful employment.  Help your clients advocate for themselves so they can experience a brigther future.

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    Motivational Interviewing for Workforce Professionals

    $325.00

    This five-part webinar series will includes transitional activities between sessions, and provides learners with the opportunity to take an exit exam and receive a certification of completion at the conclusion of the series.  Topics Include: Overview of Motivational Interviewing, Customer Focused Interviewing Skills, Responding Effectively to Customer Reactions, Calling for Change, Recap and Next Steps.

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    National Farmworker Jobs Program Overview

    $60.00

    This course walks the student through NFJP services with a specific focus on delivery to migrant and seasonal farmworkers.

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    Overcoming Employer Resistance

    $50.00

    Uncover strategies your client can utilize to overcome
    employer resistance in hiring individuals with a criminal history. Review
    the Equal Employment Opportunity Commission guidelines and learn techniques on
    how to market the Work Opportunity Tax Credit and the Federal Bonding program
    to employers to assist your clients in overcoming employer resistance. Arm your client with these tactics before they meet their next potential
    employer.

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    Program Management

    $60.00

    Regardless of your current position, knowing more program management strategies can help further your career. Throughout this course, you will learn how to set goals, time frames, and clear expectations for you, and your team members. Moreover, you will learn how to use available services and resources to develop a program, how to conduct formative and summative evaluations, and how to conduct qualitative reports. For the best results in the workplace, evaluate and expand your program management knowledge.