Courses tailored for Workforce Staff to better assist your career seekers in their job search. Learn the tools and techniques for your clients to get the most from training at your career center. These are essential for any career coach, or center staff working with career seekers.

  • Workforce Rookie May 2020

    $189.00

    Dynamic Works Workforce RookieTM is your workforce starter explosion! A fast-paced, interactive workforce development overview for those new to the industry. New employees stay and feel effective when they know what they are doing. Workforce RookieTM was developed with that in mind because introducing your new staff to the niche world of workforce development is essential for their success and the triumph of your program. Being new to Workforce Development can be overwhelming.  Transferring skills and strengths from previous professional careers into workforce center case management, performance, compliance, and regulatory language can be a struggle. Workforce RookieTM makes this transition simpler and starts the foundation of a successful workforce career from day one. 

    This is a LIVE and interactive three-part webinar series

  • Workforce Rookie June 2020

    $189.00

    Dynamic Works Workforce RookieTM is your workforce starter explosion! A fast-paced, interactive workforce development overview for those new to the industry. New employees stay and feel effective when they know what they are doing. Workforce RookieTM was developed with that in mind because introducing your new staff to the niche world of workforce development is essential for their success and the triumph of your program. Being new to Workforce Development can be overwhelming.  Transferring skills and strengths from previous professional careers into workforce center case management, performance, compliance, and regulatory language can be a struggle. Workforce RookieTM makes this transition simpler and starts the foundation of a successful workforce career from day one. 

    This is a LIVE and interactive three-part webinar series

  • Workforce Rookie April 2020

    $189.00

    Dynamic Works Workforce RookieTM is your workforce starter explosion! A fast-paced, interactive workforce development overview for those new to the industry. New employees stay and feel effective when they know what they are doing. Workforce RookieTM was developed with that in mind because introducing your new staff to the niche world of workforce development is essential for their success and the triumph of your program. Being new to Workforce Development can be overwhelming.  Transferring skills and strengths from previous professional careers into workforce center case management, performance, compliance, and regulatory language can be a struggle. Workforce RookieTM makes this transition simpler and starts the foundation of a successful workforce career from day one. 

    This is a LIVE and interactive three-part webinar series

  • WE’RE ON THE CASE ~ A MASTER CLASS IN CASE NOTE MANAGEMENT

    $375.00

    DWI SLIDER #3 - WEBINAR SERIES (004)

    This is a recorded webinar series which covers fundamentals of quality case note management, as well as tested systems for oversight and management.

    Topics Covered:

    • Capitalizing Intake Processes
    • Interviewing Techniques
    • Time Management
    • Strategic Organization
    • Elements of Effective Case Noting
    • Creating and Maintaining Effective Case Notes
    • Problem Solving
    • Superior Customers Service
    • Developing, Measuring, and Monitoring Key Performance Indicators
    • And More!

    Who Should Participate:

    Anyone who works with job seekers including intake coordinators, career facilitators, career agents and coaches, employment representatives, case managers, and supervisors
  • Want a Successful Job Fair? Reverse It!

    $20.00

    This course provides information on hosting a Reverse Job Fair, where employers walk around booths manned by career seekers who are showcasing their talents, strengths, and abilities that translate into successful employees once hired. You’ll learn how to prepare your career seekers and employers for a hiring event that gets results.

     

  • Overcoming Employer Resistance

    $50.00

    Uncover strategies your client can utilize to overcome employer resistance in hiring individuals with a criminal history. Review the Equal Employment Opportunity Commission guidelines and learn techniques on how to market the Work Opportunity Tax Credit and the Federal Bonding Program to employers to assist your clients in overcoming employer resistance. Arm your clients with these tactics before they meet their next potential employer.

    keywords: ex-offender, re-entry

  • Motivational Interviewing for Workforce Professionals

    $325.00

    This five-part webinar series will includes transitional activities between sessions, and provides learners with the opportunity to take an exit exam and receive a certification of completion at the conclusion of the series.  Topics Include: Overview of Motivational Interviewing, Customer Focused Interviewing Skills, Responding Effectively to Customer Reactions, Calling for Change, Recap and Next Steps.

  • Improving Self-Perception and Strength-Based Engagement

    $50.00

    Learn how labeling negatively impacts and individual with a criminal history. Discover how the effective application of Motivational Interviewing strategies can assist the client with a criminal history find his or her voice and strength to obtain meaningful employment.  Help your clients advocate for themselves so they can experience a brighter future.

    keywords: ex-offender, re-entry

  • History of Workforce 2.12

    $60.00

    The history of your profession is always important. In this course, you will learn the history of Workforce Development, and how it impacts the current system in which you work. Additionally, this course will explain another important aspect of the workforce history: the purpose and structure of WIOA-authorized funding. This course is packed with information ranging from Pete Kaiser, to the Smith-Level Act of 1914, and all the way to the 1998 Amended Perkins Act. Through this four module course, you will gain a better understanding of how the workforce works, and where it all began.

  • Extreme Customer Service; Even When You Don’t Feel Extreme!

    $60.00
    Some days you just don’t feel like giving good customer service,
    let alone extreme customer service.
    Join us in learning how to
    practice extreme customer service
    every day!
    We all know the expectation of good customer service, and Extreme Customer Service has an even higher expectation! This is great for our customers and our co-workers but what about those days you just don’t feel Extreme?
    If you have ever had a day that you struggled to provide customer service, then this webinar is for you!
    Spend an hour with us and learn how you can provide Extreme Customer Service, all day, every day!
    This is a recorded webinar.
  • Ex-Offender Job Development Series

    $90.00

    Uncover strategies your career seekers can utilize to overcome employer resistance in hiring individuals with a criminal history.  Discover how effective the application of Motivational Interviewing can assist them in finding their voice and strengths to obtain meaningful employment.  Help your career seekers advocate for themselves so they can experience a brighter future.

    Keywords: Felon, Criminal History