Courses tailored for Workforce Staff to better assist your career seekers in their job search. Learn the tools and techniques for your clients to get the most from training at your career center. These are essential for any career coach, or center staff working with career seekers.

  • Professional man meeting employee with resume at job fair event

    Want a Successful Job Fair? Reverse It!

    $20.00

    This course provides
    information on hosting a Reverse Job Fair, where employers walk around booths
    manned by career seekers who are showcasing their talents, strengths, and
    abilities that translate into successful employees once hired. You’ll learn how
    to prepare your career seekers and employers for a hiring event that gets
    results.

  • Interview

    Overcoming Employer Resistance

    $50.00

    Uncover strategies your client can utilize to overcome
    employer resistance in hiring individuals with a criminal history. Review
    the Equal Employment Opportunity Commission guidelines and learn techniques on
    how to market the Work Opportunity Tax Credit and the Federal Bonding program
    to employers to assist your clients in overcoming employer resistance. Arm your client with these tactics before they meet their next potential
    employer.

    keywords: ex-offender, re-entry

  • Portrait of a smiling woman standing in an office

    Improving Self-Perception and Strength-Based Engagement

    $50.00

    Learn how labeling negatively impacts and individual with a criminal history. Discover how the effective application of Motivational Interviewing strategies can assist the client with a criminal history find his or her voice and strength to obtain meaningful employment.  Help your clients advocate for themselves so they can experience a brighter future.

    keywords: ex-offender, re-entry

  • Customer Services Concept with icons on Notice Board.

    Extreme Customer Service; Even When You Don’t Feel Extreme!

    $60.00
    Some days you just don’t feel like giving good customer service,
    let alone extreme customer service.
    Join us in learning how to
    practice extreme customer service
    every day!
    We all know the expectation of good customer service, and Extreme Customer Service has an even higher expectation! This is great for our customers and our co-workers but what about those days you just don’t feel Extreme?
    If you have ever had a day that you struggled to provide customer service, then this webinar is for you!
    Spend an hour with us and learn how you can provide Extreme Customer Service, all day, every day!
    This is a recorded webinar.
  • Multiple exposure shot of colleagues in a presentation superimposed over an urban background

    History of Workforce 2.12

    $60.00

    The history of your profession is always important. In this course, you will learn the history of Workforce Development, and how it impacts the current system in which you work. Additionally, this course will explain another important aspect of the workforce history: the purpose and structure of WIOA-authorized funding. This course is packed with information ranging from Pete Kaiser, to the Smith-Level Act of 1914, and all the way to the 1998 Amended Perkins Act. Through this four module course, you will gain a better understanding of how the workforce works, and where it all began.

  • Customer care and support (help) and life insurance concept. Businessman representing company helps (support) customer (client) to overcome an obstacle. Problem solving with smart and simple solutions.

    Ex-Offender Job Development Series

    $90.00

    Uncover strategies your career seekers can utilize to overcome employer resistance in hiring
    individuals with a criminal history.  Discover how effective application of Motivational
    Interviewing can assist them in finding their voice and strengths to obtain meaningful employment.  Help your
    career seekers advocate for themselves so they can experience a brighter future.

    Keywords: Felon, Ex-Offender, Criminal History

     

  • WR Final Logo 2020

    Workforce Rookie April 2020

    $189.00

    Dynamic Works Workforce RookieTM is your workforce starter explosion! A fast-paced, interactive workforce development overview for those new to the industry. New employees stay and feel effective when they know what they are doing. Workforce RookieTM was developed with that in mind because introducing your new staff to the niche world of workforce development is essential for their success and the triumph of your program. Being new to Workforce Development can be overwhelming.  Transferring skills and strengths from previous professional careers into workforce center case management, performance, compliance, and regulatory language can be a struggle. Workforce RookieTM makes this transition simpler and starts the foundation of a successful workforce career from day one. 

    This is a LIVE and interactive three-part webinar series

  • WR Final Logo 2020

    Workforce Rookie May 2020

    $189.00

    Dynamic Works Workforce RookieTM is your workforce starter explosion! A fast-paced, interactive workforce development overview for those new to the industry. New employees stay and feel effective when they know what they are doing. Workforce RookieTM was developed with that in mind because introducing your new staff to the niche world of workforce development is essential for their success and the triumph of your program. Being new to Workforce Development can be overwhelming.  Transferring skills and strengths from previous professional careers into workforce center case management, performance, compliance, and regulatory language can be a struggle. Workforce RookieTM makes this transition simpler and starts the foundation of a successful workforce career from day one. 

    This is a LIVE and interactive three-part webinar series

  • WR Final Logo 2020

    Workforce Rookie June 2020

    $189.00

    Dynamic Works Workforce RookieTM is your workforce starter explosion! A fast-paced, interactive workforce development overview for those new to the industry. New employees stay and feel effective when they know what they are doing. Workforce RookieTM was developed with that in mind because introducing your new staff to the niche world of workforce development is essential for their success and the triumph of your program. Being new to Workforce Development can be overwhelming.  Transferring skills and strengths from previous professional careers into workforce center case management, performance, compliance, and regulatory language can be a struggle. Workforce RookieTM makes this transition simpler and starts the foundation of a successful workforce career from day one. 

    This is a LIVE and interactive three-part webinar series

  • Businesswoman talking to her female colleague

    Motivational Interviewing for Workforce Professionals

    $325.00

    This five-part webinar series will includes transitional activities between sessions, and provides learners with the opportunity to take an exit exam and receive a certification of completion at the conclusion of the series.  Topics Include: Overview of Motivational Interviewing, Customer Focused Interviewing Skills, Responding Effectively to Customer Reactions, Calling for Change, Recap and Next Steps.

  • Improve your skills / Greenboard concept (Click for more)

    WE’RE ON THE CASE ~ A MASTER CLASS IN CASE NOTE MANAGEMENT

    $375.00

    DWI SLIDER #3 - WEBINAR SERIES (004)

    This is a recorded webinar series which covers fundamentals of quality case note management, as well as tested systems for oversight and management.

    Topics Covered:

    • Capitalizing Intake Processes
    • Interviewing Techniques
    • Time Management
    • Strategic Organization
    • Elements of Effective Case Noting
    • Creating and Maintaining Effective Case Notes
    • Problem Solving
    • Superior Customers Service
    • Developing, Measuring, and Monitoring Key Performance Indicators
    • And More!

    Who Should Participate:

    Anyone who works with job seekers including intake coordinators, career facilitators, career agents and coaches, employment representatives, case managers, and supervisors