Courses tailored for Workforce Staff to better assist your career seekers in their job search. Learn the tools and techniques for your clients to get the most from training at your career center. These are essential for any career coach, or center staff working with career seekers.

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    Technology 2.14

    Every year, technology changes the way the world works – and the workplace is no different. In today`s society, technology typically dominates an organized and successful business. After taking this course, you will be able to explain the importance of technology in the workplace, learn about new, important office application and software types, and understand how spam, spyware, and file sharing networks operate. As we progress in the technological age, it would be extremely difficult, and almost an impossible task to manage a business without the help of technology. It is absolutely necessary to understand how technology affects you, and your workplace.

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    Putting it all Together

    See the value and rewards that can be achieved by putting the information learned into practice.  A true story experience is shared.  Learn from Cynthia, a workforce business services representative and Melvin, an individual with a criminal history, and their interactions.  Discover how their relationship was established and how Melvin is doing today.

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    Want a Successful Job Fair? Reverse It!

    $20.00

    This course provides
    information on hosting a Reverse Job Fair, where employers walk around booths
    manned by career seekers who are showcasing their talents, strengths, and
    abilities that translate into successful employees once hired. You’ll learn how
    to prepare your career seekers and employers for a hiring event that gets
    results.

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    Serving Your Customers When You Really Don’t Feel Like It

    $25.00

    In today’s fast-paced workplace and with reduced resources, it’s easy to become so stressed that concern for customers gets placed on the back burner, sometimes WAY back. This often causes customers to escalate their demands, leaving us to feel guilty, defiant, and fatigued. In this program, you will explore how actively practicing customer appreciation allows you to create a personal work environment that feeds your needs. You will see how putting in place some simple tools and techniques will result in feeling good about yourself. The results will be increased patience, less stress and a decrease in negative feedback.

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    From Corrections to Work: Helping Ex-Offenders Make the Mental Transition to Employment

    $35.00

    Ex-offenders face unique challenges when transitioning from corrections to employment and the greatest hurdle may be their deeply held antisocial thinking and behavioral patterns. This intriguing presentation explores some of the cognitive-behavioral patterns keeping ex-offenders from finding success in todays world of work. Participants will gain new insights into these dynamics and explore strategies to help former offenders code-switch from criminality to work.

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    Business and Employer Knowledge

    $50.00

    There are few things more important than meeting the needs of your business customer. Remain customer focused, market driven, and skill based if you want to be successful. In this course, you will learn the role of Workforce Development in economic development, as well be introduced to the switch from job development to business development. The more business and employer knowledge you possess, the longer and stronger your business relationships will be, and as we know, maintaining professional business relationships is the key to your profession.

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    Overcoming Employer Resistance

    $50.00

    Uncover strategies your client can utilize to overcome
    employer resistance in hiring individuals with a criminal history. Review
    the Equal Employment Opportunity Commission guidelines and learn techniques on
    how to market the Work Opportunity Tax Credit and the Federal Bonding program
    to employers to assist your clients in overcoming employer resistance. Arm your client with these tactics before they meet their next potential
    employer.

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    Improving Self-Perception and Strength-Based Engagement

    $50.00

    Learn how labeling negatively impacts and individual with a criminal history. Discover how effective application of Motivatinal Interviewing strategies can assist the client with a criminal history find his or her voice and strength to obtain meaningful employment.  Help your clients advocate for themselves so they can experience a brigther future.

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    Job Search Skills 2.12

    $60.00

    What’s the most effective way to search for a job? Plan, be prepared, and you can achieve your dream job! In this course, you will learn the best strategies for conducting a public relations campaign. In all job searches, you are essentially promoting oneself. Understanding how to assess the job market and knowing how to identify your own personal skills are critical steps to the job search process. Additionally, Workforce Professionals have the challenging task of finding jobs for their customers: this course can help you, and therefore, help your customers, keep their jobs.

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    Program Management 2.12

    $60.00

    Regardless of your current position, knowing more program management strategies can help further your career. Throughout this course, you will learn how to set goals, time frames, and clear expectations for you, and your team members. Moreover, you will learn how to use available services and resources to develop a program, how to conduct formative and summative evaluations, and how to conduct qualitative reports. For the best results in the workplace, evaluate and expand your program management knowledge.

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    Collaboration and Problem Solving 2.12

    $60.00

    Managing one’s career is a lifelong process where changes take place on a daily basis. As a Workforce Development Professional, you will face the challenge of managing your own career, as well as the careers of job seeking customers. In this course, you will learn the proactive approach to career management: learning the changing requirements, creative approach, three levels of service, and the IEP four-step process can greatly improve your career management skills. Additionally, this course will provide real life scenarios with probable career development situations to improve understanding.

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    National Farmworker Jobs Program Overview

    $60.00

    This course walks the student through NFJP services with a specific focus on delivery to migrant and seasonal farmworkers.