Courses tailored for Workforce Staff to better assist your career seekers in their job search. Learn the tools and techniques for your clients to get the most from training at your career center. These are essential for any career coach, or center staff working with career seekers.
Every year, technology changes the way the world works – and the workplace is no different. In today`s society, technology typically dominates an organized and successful business. After taking this course, you will be able to explain the importance of technology in the workplace, learn about new, important office application and software types, and understand how spam, spyware, and file sharing networks operate. As we progress in the technological age, it would be extremely difficult, and almost an impossible task to manage a business without the help of technology. It is absolutely necessary to understand how technology affects you, and your workplace.
See the value and rewards that can be achieved by putting the information learned into practice. A true story experience is shared. Learn from Cynthia, a workforce business services representative and Melvin, an individual with a criminal history, and their interactions. Discover how their relationship was established and how Melvin is doing today.
This course provides
information on hosting a Reverse Job Fair, where employers walk around booths
manned by career seekers who are showcasing their talents, strengths, and
abilities that translate into successful employees once hired. You’ll learn how
to prepare your career seekers and employers for a hiring event that gets
In today’s fast-paced workplace and with reduced resources, it’s easy to become so stressed that concern for customers gets placed on the back burner, sometimes WAY back. This often causes customers to escalate their demands, leaving us to feel guilty, defiant, and fatigued. In this program, you will explore how actively practicing customer appreciation allows you to create a personal work environment that feeds your needs. You will see how putting in place some simple tools and techniques will result in feeling good about yourself. The results will be increased patience, less stress and a decrease in negative feedback.
Ex-offenders face unique challenges when transitioning from corrections to employment and the greatest hurdle may be their deeply held antisocial thinking and behavioral patterns. This intriguing presentation explores some of the cognitive-behavioral patterns keeping ex-offenders from finding success in todays world of work. Participants will gain new insights into these dynamics and explore strategies to help former offenders code-switch from criminality to work.
There are few things more important than meeting the needs of your business customer. Remain customer focused, market driven, and skill based if you want to be successful. In this course, you will learn the role of Workforce Development in economic development, as well be introduced to the switch from job development to business development. The more business and employer knowledge you possess, the longer and stronger your business relationships will be, and as we know, maintaining professional business relationships is the key to your profession.
Uncover strategies your client can utilize to overcome
employer resistance in hiring individuals with a criminal history. Review
the Equal Employment Opportunity Commission guidelines and learn techniques on
how to market the Work Opportunity Tax Credit and the Federal Bonding program
to employers to assist your clients in overcoming employer resistance. Arm your client with these tactics before they meet their next potential
Learn how labeling negatively impacts and individual with a criminal history. Discover how effective application of Motivatinal Interviewing strategies can assist the client with a criminal history find his or her voice and strength to obtain meaningful employment. Help your clients advocate for themselves so they can experience a brigther future.
Regardless of your current position, knowing more program management strategies can help further your career. Throughout this course, you will learn how to set goals, time frames, and clear expectations for you, and your team members. Moreover, you will learn how to use available services and resources to develop a program, how to conduct formative and summative evaluations, and how to conduct qualitative reports. For the best results in the workplace, evaluate and expand your program management knowledge.
Managing one’s career is a lifelong process where changes take place on a daily basis. As a Workforce Development Professional, you will face the challenge of managing your own career, as well as the careers of job seeking customers. In this course, you will learn the proactive approach to career management: learning the changing requirements, creative approach, three levels of service, and the IEP four-step process can greatly improve your career management skills. Additionally, this course will provide real life scenarios with probable career development situations to improve understanding.
This course walks the student through NFJP services with a specific focus on delivery to migrant and seasonal farmworkers.
The history of your profession is always important. In this course, you will learn the history of Workforce Development, and how it impacts the current system in which you work. Additionally, this course will explain another important aspect of the workforce history: the purpose and structure of WIOA-authorized funding. This course is packed with information ranging from Pete Kaiser, to the Smith-Level Act of 1914, and all the way to the 1998 Amended Perkins Act. Through this four module course, you will gain a better understanding of how the workforce works, and where it all began.
Remember your first day as a Workforce Professional? Now it’s time to welcome, and congratulate job seekers as they make the critical step forward towards their first job. As a Workforce Development employee, you will need to assist customers with job retention skills, potential barriers or challenges in job retention, and learn to coach your customers in the rules of the workplace. In this course, you will learn how to teach and demonstrate quality characteristics of an individual who successfully retains a job. Appropriate dress, behavior, rules, and policies are just a few of the important aspects of job retention: take this course and help your customers today!
In the work world, nothing remains the same. Things are constantly changing, and as professional business individuals, it`s our job to stay up to date with the changing nature of the workplace. Throughout this three-module course, you will learn the career development process, career development assessment, career exploration, employment planning, and the employment search process. Each module talks discusses a critical career development principle that is extremely beneficial to career development principles. By the end of this course, you will understand the mandatory process and skills needed to identify, set, and reach goals. Managing ones career is considered a life long process, but after completing this course, you will be well prepared and a student of career development.
What’s the most effective way to search for a job? Plan, be prepared, and you can achieve your dream job! In this course, you will learn the best strategies for conducting a public relations campaign. In all job searches, you are essentially promoting oneself. Understanding how to assess the job market and knowing how to identify your own personal skills are critical steps to the job search process. Additionally, Workforce Professionals have the challenging task of finding jobs for their customers: this course can help you, and therefore, help your customers, keep their jobs.
This series contains modules allowing you to uncover
strategies your client can utilize to overcome employer resistance in hiring
individuals with a criminal history. Learn how labeling negatively impacts an individual with
a criminal history. Discover how effective application of Motivational
Interviewing strategies can assist the client with a criminal history to find
his or her voice and strength to obtain meaningful employment. Help your
clients advocate for themselves so they can experience a brighter future. Put it all together with a summary module for next steps in your work with Ex-Offenders.
Presented by Beverly Ford
Customers mandated to participate in your program or those who are struggling with lengthy unemployment often seem unmotivated and difficult to engage. This session will provide you with practical tools and strategies you can use to more effectively engage these customers in wanting to participate in the wonderful programs you have to offer.
Learn how to:
• Understand why customers resist your efforts to engage them
• Find the “hidden” motivators customers already have
• Use their motivators to get them to see your program as a benefit to them
• Use language that markets your program rather than simply mandating it
• Enforce consequences with life sanctions rather than program sanctions
This five-part webinar series will includes transitional activities between sessions, and provides learners with the opportunity to take an exit exam and receive a certification of completion at the conclusion of the series. Topics Include: Overview of Motivational Interviewing, Customer Focused Interviewing Skills, Responding Effectively to Customer Reactions, Calling for Change, Recap and Next Steps.
Dynamic Works offers virtual study sessions for all courses and packages offered in our catalog.
$375.00Dynamic Works is excited to offer this 5 part webinar series to strengthen your skills and improve your effectiveness in writing case notes.
Improve data collection and intake procedures with this course!
The series covers fundamentals of quality case note management, as well as tested systems for oversight and management.
Who Should Participate:Anyone who works with job seekers including intake coordinators, career facilitators, career agents and coaches, employment representatives, case managers, and supervisorsPlease note: Each participant must register separately.Dates and Times:
- Capitalizing Intake Processes
- Interviewing Techniques
- Time Management
- Strategic Organization
- Elements of Effective Case Noting
- Creating and Maintaining Effective Case Notes
- Problem Solving
- Superior Customers Service
- Developing, Measuring, and Monitoring Key Performance Indicators
- And More!
- Tuesday, October 16, 2018 at 11:00 am ET
- Tuesday, October 23, 2018 at 11:00 am ET
- Tuesday, October 30, 2018 at 11:00 am ET
- Tuesday, November 6, 2018 at 11:00 am ET
- Tuesday, November 13, 2018 at 11:00 am ET
This 5 week recorded webinar series is presented in partnership with NAWDP. The goal of this learning experience is to give Career Coaches the means to be instrumental in how they go about the important role of coaching customers to be their best! Effective coaching strategies in Workforce Development is ensuring customers have the support, tools and confidence to work through the steps to move towards their goals and to looks for way to continuously build on successes.