Courses tailored for Workforce Staff to better assist your career seekers in their job search. Learn the tools and techniques for your clients to get the most from training at your career center. These are essential for any career coach, or center staff working with career seekers.

  • WE’RE ON THE CASE ~ A MASTER CLASS IN CASE NOTE MANAGEMENT

    The series covers fundamentals of quality case note management, as well as tested systems for oversight and management.

    Topics Covered:

    • Capitalizing Intake Processes
    • Interviewing Techniques
    • Time Management
    • Strategic Organization
    • Elements of Effective Case Noting
    • Creating and Maintaining Effective Case Notes
    • Problem Solving
    • Superior Customers Service
    • Developing, Measuring, and Monitoring Key Performance Indicators
    • And More!

    Who Should Participate:
    Anyone who works with job seekers including intake coordinators, career facilitators, career agents and coaches, employment representatives, case managers, and supervisors
  • Improve your skills / Greenboard concept (Click for more)

    We’re On The Case! Master Class in Case Note Management for Workforce Development Professionals

    $375.00

    Dynamic Works is excited to offer this 5 part webinar series to strengthen your skills and improve your effectiveness in writing case notes.
    Improve data collection and intake procedures with this course!
     

    The series covers fundamentals of quality case note management, as well as tested systems for oversight and management.

    Topics Covered:

    • Capitalizing Intake Processes
    • Interviewing Techniques
    • Time Management
    • Strategic Organization
    • Elements of Effective Case Noting
    • Creating and Maintaining Effective Case Notes
    • Problem Solving
    • Superior Customers Service
    • Developing, Measuring, and Monitoring Key Performance Indicators
    • And More!
    Who Should Participate:
    Anyone who works with job seekers including intake coordinators, career facilitators, career agents and coaches, employment representatives, case managers, and supervisors

    Please note: Each participant must register separately.

    Dates and Times:
    1. Tuesday, October 16, 2018 at 11:00 am ET
    2. Tuesday, October 23, 2018 at 11:00 am ET
    3. Tuesday, October 30, 2018 at 11:00 am ET
    4. Tuesday, November 6, 2018 at 11:00 am ET
    5. Tuesday, November 13, 2018 at 11:00 am ET

  • Professional man meeting employee with resume at job fair event

    Want a Successful Job Fair? Reverse It!

    $20.00

    This course provides
    information on hosting a Reverse Job Fair, where employers walk around booths
    manned by career seekers who are showcasing their talents, strengths, and
    abilities that translate into successful employees once hired. You’ll learn how
    to prepare your career seekers and employers for a hiring event that gets
    results.

  • Webinar logo with related icons on light and dark background plus background pattern.

    Study Session Webinar

    $335.00

    Dynamic Works offers virtual study sessions for all courses and packages offered in our catalog.

  • Customer care and support (help) and life insurance concept. Businessman representing company helps (support) customer (client) to overcome an obstacle. Problem solving with smart and simple solutions.

    Ex-Offender Job Development Series

    $90.00

    This series contains modules allowing you to uncover
    strategies your client can utilize to overcome employer resistance in hiring
    individuals with a criminal history.  Learn how labeling negatively impacts an individual with
    a criminal history.  Discover how effective application of Motivational
    Interviewing strategies can assist the client with a criminal history to find
    his or her voice and strength to obtain meaningful employment.  Help your
    clients advocate for themselves so they can experience a brighter future.  Put it all together with a summary module for next steps in your work with Ex-Offenders.

     

  • Putting_2

    Putting it all Together

    See the value and rewards that can be achieved by putting the information learned into practice.  A true story experience is shared.  Learn from Cynthia, a workforce business services representative and Melvin, an individual with a criminal history, and their interactions.  Discover how their relationship was established and how Melvin is doing today.

  • Interview

    Overcoming Employer Resistance

    $50.00

    Uncover strategies your client can utilize to overcome
    employer resistance in hiring individuals with a criminal history. Review
    the Equal Employment Opportunity Commission guidelines and learn techniques on
    how to market the Work Opportunity Tax Credit and the Federal Bonding program
    to employers to assist your clients in overcoming employer resistance. Arm your client with these tactics before they meet their next potential
    employer.

  • Portrait of a smiling woman standing in an office

    Improving Self-Perception and Strength-Based Engagement

    $50.00

    Learn how labeling negatively impacts and individual with a criminal history. Discover how effective application of Motivatinal Interviewing strategies can assist the client with a criminal history find his or her voice and strength to obtain meaningful employment.  Help your clients advocate for themselves so they can experience a brigther future.

  • Businesswoman talking to her female colleague

    Motivational Interviewing for Workforce Professionals

    $325.00

    This five-part webinar series will includes transitional activities between sessions, and provides learners with the opportunity to take an exit exam and receive a certification of completion at the conclusion of the series.  Topics Include: Overview of Motivational Interviewing, Customer Focused Interviewing Skills, Responding Effectively to Customer Reactions, Calling for Change, Recap and Next Steps.

  • Two Designers With Laptop Meeting In Modern Office

    Empowering Career Seekers Through Coaching

    $375.00

    This 5 week recorded webinar series is presented in partnership with NAWDP. The goal of this learning experience is to give Career Coaches the means to be instrumental in how they go about the important role of coaching customers to be their best! Effective coaching strategies in Workforce Development is ensuring customers have the support, tools and confidence to work through the steps to move towards their goals and to looks for way to continuously build on successes.

  • Patient Having Consultation With Female Doctor In Office

    Engaging Hard to Serve Customers in Your Program

    $150.00

    Presented by Beverly Ford

    Customers mandated to participate in your program or those who are struggling with lengthy unemployment often seem unmotivated and difficult to engage. This session will provide you with practical tools and strategies you can use to more effectively engage these customers in wanting to participate in the wonderful programs you have to offer.
    Learn how to:
    • Understand why customers resist your efforts to engage them
    • Find the “hidden” motivators customers already have
    • Use their motivators to get them  to see your program as a benefit to them
    • Use language that markets your program rather than simply mandating it
    • Enforce consequences with life sanctions rather than program sanctions

  • Calender Planner Organization Management Remind Concept

    Program Management 2.12

    $60.00

    Regardless of your current position, knowing more program management strategies can help further your career. Throughout this course, you will learn how to set goals, time frames, and clear expectations for you, and your team members. Moreover, you will learn how to use available services and resources to develop a program, how to conduct formative and summative evaluations, and how to conduct qualitative reports. For the best results in the workplace, evaluate and expand your program management knowledge.