Training courses for all levels of professionals leading to recognized Workforce Development competencies for those serving career seekers and employers.
Collaboration, Problem Solving and Teamwork; Alaska Foundations of Workforce Development Professional Certification Exam; Workforce Development Structure, Policies, and Programs; Business and Economic Development Intelligence; Customer Service Methodology; Diversity in Workforce Development; Labor Market Information and Intelligence; Principles of Communication; Career Development Principles; Program Implementation Principles and Strategies.
Smart business and economic development professionals understand that employers are the key customers of the Workforce Development system. Throughout this course, you will learn how to evaluate an employer’s needs, how to best meet those needs, and the importance of relationship building between the One-Stop Center and employer. You will begin to see the similarities between Workforce Development and Economic Development and additionally begin to understand the importance of your local economic development organization in your economy. Additionally, this course discusses the roles of economic and workforce development in your community, identifying ways to initiate and maintain a partnership between economic and workforce development.
Businesses are a primary customer of the workforce development system. This course focuses on strategies to build long-term relationships with employers, and maintain contact with them to meet emerging and changing needs. Acquire techniques for presentation or consultation to single businesses or large groups, in order to teach, inform, or persuade. Support businesses with an emphasis on identifying and understanding business current and future workforce needs. Become familiar with new and existing laws (i.e., ADA, EEO, WIOA) important to businesses and connect employers to customized services under those laws.
Engage effectively with Economic Development. First, learn the three functions of economic development – retaining businesses, growing businesses, and attracting businesses – and how workforce development can support these functions. Recognize the importance of building the connection between economic and workforce development and how to relate well with businesses using workforce knowledge and expertise to facilitate long-term partnerships. Develop an understanding of economic development’s role in recruiting, retaining, and supporting business growth.
Understand the importance and appropriate use of knowledge of the
language businesses and industries speak, and how to act as a communication
link between businesses, their needs and the workforce development system and
its services. Learn techniques to interpret and communicate Return on
Investment (ROI) to and for businesses for increased partnership with the
workforce system. Identify and market workforce solutions from a business
Help businesses develop their talent pipeline. Learn strategies to
identify the training needs of business, including those for initial positions
and those for career ladder opportunities. Understand techniques to use the
knowledge of industry sector partnerships and career pathways to manage and
develop talent for businesses and potential job seekers. Identifying the skills
of the area’s labor pool and interpreting whether the business will be able to
find the skilled workers it needs is key in helping businesses develop their
Professional certification exam for Business Solutions in workforce development. Upon successful completion of this exam, the student will receive a certification for Business Solutions.
Professional development courses created around the National Association for Workforce Development Professionals 4 core defined areas of competency for Business and Employer Services.
In the work world, nothing remains the same. Things are constantly changing, and as professional business individuals, it’s our job to stay up to date with the changing nature of the workplace. Throughout this five module course, you will learn the career development process, career development assessment, career exploration, employment planning, and the employment search process. Each module talks discusses a critical career development principle that is extremely beneficial to career development principles. By the end of this course, you will understand the mandatory process and skills needed to identify, set, and reach goals. Managing ones career is considered a life long process, but after completing this course, you will be well prepared and a student of career development.
Customized staff training package for CareerSource North Florida. Training Level 1 includes:
- Customer Service Methodology
- Collaboration, Problem Solving, Teamwork
- Principles of Communication
- We’re On the Case Webinar Series
Customized staff training package for CareerSource North Florida. Training Level 2 includes:
- Career Development Principles
- Diversity in Workforce Development
- Workforce Development Structure, Policies, and Programs
- From Corrections to Work Webinar
- Ex-Offender Job Development Series
- Overcoming Employer Resistance
- Improving Self-Perception and Strength-Based Engagement
- Putting It All Together
Customized staff training package for CareerSource North Florida. Training Level 3 includes:
- Labor Market Information and Intelligence.
- Program Implementation Principles and Strategies
- Business and Economic Development
- Exam for CWDP
- Motivational Interviewing Webinar Series