Training courses for all levels of professionals leading to recognized Workforce Development competencies for those serving career seekers and employers.

  • Foundations of Workforce Development Professional Certification


    Professional competency courses developed around the National Association for Workforce Development Professionals (NAWDP) core competency defined areas.

    This certification updates and replaces the Core Skills Professional Certification and the National Tier 1 Professional Certification.

    Package includes the following courses, plus two attempts at the final exam:

    1. Business and Economic Development Intelligence
    2. Career Development Principles
    3. Collaboration, Problem Solving, and Teamwork
    4. Customer Service Methodology
    5. Diversity in Workforce Development
    6. Labor Market Information and Intelligence
    7. Principles of Communication
    8. Program Implementation Principles and Strategies
    9. Workforce Development Structure, Policies, and Programs
    10. Foundations of Workforce Development Professional Certification Exam

    Successful completion of this course & exam package satisfies the Competency in Nine Areas requirement towards the Certified Workforce Development Professional (CWDP) credential from NAWDP.

    If you are ordering this course for others, check Enable Group Purchase above, even if it is a Quantity of 1. Once the order is complete, you will be directed to a page where you may enroll your user(s).

    If you are ordering ONLY for yourself, do not check Enable Group Purchase. Placing the order will automatically enroll you.


  • National Farmworker Jobs Program: An Overview


    This course walks the student through NFJP services with a specific focus on delivery to migrant and seasonal farmworkers.

    Updated in 2019

    Keywords: NFJP

  • Business Solutions Professional Certification


    Professional development courses created around the National Association for Workforce Development Professionals (NAWDP) 4 core defined areas of competency for Business and Employer Services.


  • Business Solutions – Talent Pipeline Development


    This is a course in the Business Solutions Package. Help businesses develop their talent pipeline. Learn strategies to identify the training needs of a business, including those for initial positions and those for career ladder opportunities. Understand techniques to use the knowledge of industry sector partnerships and career pathways to manage and develop talent for businesses and potential job seekers. Identifying the skills of the area’s labor pool and interpreting whether the business will be able to find the skilled workers it needs is key in helping businesses develop their talent pipeline.


  • Business Solutions Certification Exam


    This exam is part of the Business Solutions Package. Professional certification exam for Business Solutions in workforce development. Upon successful completion of this exam, the student will receive a certification for Business Solutions.


  • Business Solutions – Linkages and Promotion of the Workforce System


    This is a course in the Business Solutions Package. Understand the importance and appropriate use of knowledge of the language businesses and industries speak, and how to act as a communication link between businesses, their needs and the workforce development system, and its services. Learn techniques to interpret and communicate Return on Investment (ROI) to and for businesses for increased partnership with the
    workforce system. Identify and market workforce solutions from a business



  • Business Solutions – Business Engagement and Interaction


    This is a course in the business solutions package. Businesses are the primary customer of the workforce development system. This course focuses on strategies to build long-term relationships with employers, and maintain contact with them to meet emerging and changing needs. Acquire techniques for presentation or consultation to single businesses or large groups, in order to teach, inform, or persuade. Support businesses with an emphasis on identifying and understanding business current and future workforce needs. Become familiar with new and existing laws (i.e., ADA, EEO, WIOA) important to businesses and connect employers to customized services under those laws.


  • Business Solutions – Engagement with Economic Development


    This is a course in the Business Solutions Package. Engage effectively with Economic Development. First, learn the three functions of economic development – retaining businesses, growing businesses, and attracting businesses – and how workforce development can support these functions. Recognize the importance of building the connection between economic and workforce development and how to relate well with businesses using workforce knowledge and expertise to facilitate long-term partnerships. Develop an understanding of economic development’s role in recruiting, retaining, and supporting business growth.


  • Alaska Foundations of Workforce Professional Certification


    This is a custom course for the State of Alaska Dept of Labor & Workforce Development.

    Topics include Collaboration, Problem Solving, and Teamwork; Alaska Foundations of Workforce Development Professional Certification Exam; Workforce Development Structure, Policies, and  Programs; Business and Economic Development Intelligence; Customer Service Methodology; Diversity in Workforce Development; Labor Market Information and Intelligence; Principles of Communication; Career Development Principles; Program Implementation Principles and Strategies.

    Keywords: NAWDP, CWDP

  • Business and Economic Development Intelligence


    This is a course in the Foundations of Workforce Development Professional Certification Package. Smart business and economic development professionals understand that employers are the key customers of the Workforce Development system. Throughout this course, you will learn how to evaluate an employer’s needs, how to best meet those needs, and the importance of relationship building between the One-Stop Center and employer. You will begin to see the similarities between Workforce Development and Economic Development and additionally begin to understand the importance of your local economic development organization in your economy. Additionally, this course discusses the roles of economic and workforce development in your community, identifying ways to initiate and maintain a partnership between economic and workforce development.

    Keywords: NAWDP, CWDP

  • Career Development Principles


    This is a course in the Foundations of Workforce Development Professional Certification Package. In the work world, nothing remains the same. Things are constantly changing, and as professional business individuals, it’s our job to stay up to date with the changing nature of the workplace. Throughout this five module course, you will learn the career development process, career development assessment, career exploration, employment planning, and the employment search process. Each module talks discusses a critical career development principle that is extremely beneficial to career development principles. By the end of this course, you will understand the mandatory process and skills needed to identify, set, and reach goals. Managing ones career is considered a life long process, but after completing this course, you will be well prepared and a student of career development.

    Keywords: NAWDP, CWDP

  • Collaboration, Problem Solving, and Teamwork


    This is a course in the Foundations of Workforce Development Professional Certification Package. Have you ever had to deal with a group problem in the workplace? In today’s society, it is inevitable: you will have to work with other employees, and conflict will arise. Regardless of your workforce experience, understanding the fundamental ideas behind collaborating and problem solving can only benefit your career. In this course, you will learn how to define problems, engage customers, and take action to prevent problems. It’s good to know how to work as part of a team, how to be the best team player you can be, and eventually, how being a team player can help you deal with conflict and problematic situations.

    Keywords: NAWDP, CWDP