Training courses for all levels of professionals leading to recognized Workforce Development competencies for those serving career seekers and employers.

  • Knowledge of Economic Development

    $60.00

    As a member of workforce development, retaining, growing, and attracting business are the three essential functions of economic development. To fully grasp economic development, you will need to be introduced to the economic development in your community, learn about economic development organizations, and create partnerships with EDOs. In this course, you will dive into the specifics of each of the three functions of economic development, identify different types of economic organizations, and learn how to apply strategies to the One-Stop system. Learning the connection between economic development and workforce development is beneficial to understanding the overall concept of your job.

     

  • Customer Service Methodology

    $60.00

    This is a course in the Foundations of Workforce Development Professional Certification Package. Looking for the most effective customer service methods? Are you struggling with the intangible attributes of quality customer service employees? In this four step course, you will learn the critical steps leading towards successful customer service. Getting to know your employee and giving personal customer satisfaction are important, but what happens when you need to serve a challenged population? Luckily, with the help of this course, you can pickup on potential methods for serving diverse groups of customers.

    Keywords: NAWDP, CWDP

  • Diversity in Workforce Development

    $60.00

    This is a course in the Foundations of Workforce Development Professional Certification Package. Much like your friends, family members, and co-workers, different customers have different needs. In most business settings, these differentiated needs stem from cultural differences, or in other words, diverse backgrounds. In this course, you will learn about diversity in the workplace, assessing the needs of diverse groups, and the intricacies of diverse group communication strategies. By the end of this course, you will understand the importance of diversity in the workplace, begin living by the golden rule, and learn to treat every individual with equal respect in all work settings.

    Keywords: NAWDP, CWDP

  • Labor Market Information and Intelligence

    $60.00

    This course is part of the Foundations of Workforce Development Professional Certification Package. Looking to further your understanding of Labor Market Information (LMI)? Locating LMI resources can benefit workforce development professional and their customers. By the end of this course, you will be able to explain what LMI is and where it comes form, access and use key state and national LMI resources, and apply LMI data in ways that support needs of job seekers, businesses, and local partners. Next, you will apply your knowledge to six LMI unique case studies. This practice will help promote critical thinking LMI skills, providing probable, real world situations.

    Keywords: NAWDP, CWDP

  • Principles of Communication

    $60.00

    This course is part of the Foundations of Workforce Development Professional Certification Package. Without efficient and effective communication, the business would cease to exist and intelligent people would be out of work. As a member of a business society, communication is key to establishing good working relationships, furthering your social skills, and oftentimes, your career. This course covers the three main components of communication in the workplace: effective listening, effective communication through writing, and effective communication in face-to-face situations.

    Keywords: NAWDP, CWDP

  • Program Implementation Principles and Strategies

    $60.00

    This course is part of the Foundations of Workforce Development Professional Certification Package. Implementing a program is no easy task – how can it be improved, and are there special strategies to guarantee a smooth, successful implementation of a program? In this course, you will learn how to develop partnerships, evaluate your program, identify resources, and understand caseloads. If you understand the importance and accountability of record maintenance, your job will be considerably easier in the future. A good program needs creativity, assessment, program design, operation, and problem-solving. Learn the strategies for all of these and more in this informative course.

    Keywords: NAWDP, CWDP

  • Workforce Development Structure, Policies and Programs

    $60.00

    This course is part of the Foundations of Workforce Development Professional Certification Package. For newer employees, there are several common questions: what are the values, goals, and overall purpose of WIOA? How does the workforce development system work, and how does it affect the way I complete my work? Throughout this course, you will learn about the structure of the workforce development system, WIOA and the one-stop system, the role of partners in the one-stop system, and your role as a workforce development professional. This course provides extremely detailed information for workforce development. As a workforce development employee, it is essential that you understand the structure, policies, and program intricacies.

    Keywords: NAWDP, CWDP

  • Foundations of Workforce Development Professional Certification Exam

    $100.00

    The professional certification exam for the Foundations of Workforce Development Professional. Proof of successful completion of this exam may be used towards obtaining the Certified Workforce Development Professional (CWDP) credential from NAWDP.

    This order is for TWO exam attempts, to be assigned to a single user.

    Keywords: NAWDP, CWDP

  • Business and Economic Development Intelligence

    $60.00

    This is a course in the Foundations of Workforce Development Professional Certification Package. Smart business and economic development professionals understand that employers are the key customers of the Workforce Development system. Throughout this course, you will learn how to evaluate an employer’s needs, how to best meet those needs, and the importance of relationship building between the One-Stop Center and employer. You will begin to see the similarities between Workforce Development and Economic Development and additionally begin to understand the importance of your local economic development organization in your economy. Additionally, this course discusses the roles of economic and workforce development in your community, identifying ways to initiate and maintain a partnership between economic and workforce development.

    Keywords: NAWDP, CWDP

  • Career Development Principles

    $60.00

    This is a course in the Foundations of Workforce Development Professional Certification Package. In the work world, nothing remains the same. Things are constantly changing, and as professional business individuals, it’s our job to stay up to date with the changing nature of the workplace. Throughout this five module course, you will learn the career development process, career development assessment, career exploration, employment planning, and the employment search process. Each module talks discusses a critical career development principle that is extremely beneficial to career development principles. By the end of this course, you will understand the mandatory process and skills needed to identify, set, and reach goals. Managing ones career is considered a life long process, but after completing this course, you will be well prepared and a student of career development.

    Keywords: NAWDP, CWDP

  • Collaboration, Problem Solving, and Teamwork

    $60.00

    This is a course in the Foundations of Workforce Development Professional Certification Package. Have you ever had to deal with a group problem in the workplace? In today’s society, it is inevitable: you will have to work with other employees, and conflict will arise. Regardless of your workforce experience, understanding the fundamental ideas behind collaborating and problem solving can only benefit your career. In this course, you will learn how to define problems, engage customers, and take action to prevent problems. It’s good to know how to work as part of a team, how to be the best team player you can be, and eventually, how being a team player can help you deal with conflict and problematic situations.

    Keywords: NAWDP, CWDP

  • Alaska Foundations of Workforce Professional Certification

    $375.00

    This is a custom course for the State of Alaska Dept of Labor & Workforce Development.

    Topics include Collaboration, Problem Solving, and Teamwork; Alaska Foundations of Workforce Development Professional Certification Exam; Workforce Development Structure, Policies, and  Programs; Business and Economic Development Intelligence; Customer Service Methodology; Diversity in Workforce Development; Labor Market Information and Intelligence; Principles of Communication; Career Development Principles; Program Implementation Principles and Strategies.

    Keywords: NAWDP, CWDP

  • Business Solutions – Business Engagement and Interaction

    $60.00

    This is a course in the business solutions package. Businesses are the primary customer of the workforce development system. This course focuses on strategies to build long-term relationships with employers, and maintain contact with them to meet emerging and changing needs. Acquire techniques for presentation or consultation to single businesses or large groups, in order to teach, inform, or persuade. Support businesses with an emphasis on identifying and understanding business current and future workforce needs. Become familiar with new and existing laws (i.e., ADA, EEO, WIOA) important to businesses and connect employers to customized services under those laws.

     

  • Business Solutions – Engagement with Economic Development

    $60.00

    This is a course in the Business Solutions Package. Engage effectively with Economic Development. First, learn the three functions of economic development – retaining businesses, growing businesses, and attracting businesses – and how workforce development can support these functions. Recognize the importance of building the connection between economic and workforce development and how to relate well with businesses using workforce knowledge and expertise to facilitate long-term partnerships. Develop an understanding of economic development’s role in recruiting, retaining, and supporting business growth.

     

  • Business Solutions – Linkages and Promotion of the Workforce System

    $60.00

    This is a course in the Business Solutions Package. Understand the importance and appropriate use of knowledge of the language businesses and industries speak, and how to act as a communication link between businesses, their needs and the workforce development system, and its services. Learn techniques to interpret and communicate Return on Investment (ROI) to and for businesses for increased partnership with the
    workforce system. Identify and market workforce solutions from a business
    perspective.

     

     

  • Business Solutions Certification Exam

    $75.00

    This exam is part of the Business Solutions Package. Professional certification exam for Business Solutions in workforce development. Upon successful completion of this exam, the student will receive a certification for Business Solutions.

     

  • Business Solutions Professional Certification

    $200.00

    Professional development courses created around the National Association for Workforce Development Professionals (NAWDP) 4 core defined areas of competency for Business and Employer Services.

     

  • Business Solutions – Talent Pipeline Development

    $60.00

    This is a course in the Business Solutions Package. Help businesses develop their talent pipeline. Learn strategies to identify the training needs of a business, including those for initial positions and those for career ladder opportunities. Understand techniques to use the knowledge of industry sector partnerships and career pathways to manage and develop talent for businesses and potential job seekers. Identifying the skills of the area’s labor pool and interpreting whether the business will be able to find the skilled workers it needs is key in helping businesses develop their talent pipeline.

     

  • National Farmworker Jobs Program: An Overview

    $60.00

    This course walks the student through NFJP services with a specific focus on delivery to migrant and seasonal farmworkers.

    Updated in 2019

    Keywords: NFJP

  • Foundations of Workforce Development Professional Certification

    $375.00

    Professional competency courses developed around the National Association for Workforce Development Professionals (NAWDP) core competency defined areas.

    This certification updates and replaces the Core Skills Professional Certification and the National Tier 1 Professional Certification.

    Package includes the following courses, plus two attempts at the final exam:

    1. Business and Economic Development Intelligence
    2. Career Development Principles
    3. Collaboration, Problem Solving, and Teamwork
    4. Customer Service Methodology
    5. Diversity in Workforce Development
    6. Labor Market Information and Intelligence
    7. Principles of Communication
    8. Program Implementation Principles and Strategies
    9. Workforce Development Structure, Policies, and Programs
    10. Foundations of Workforce Development Professional Certification Exam

    Successful completion of this course & exam package satisfies the Competency in Nine Areas requirement towards the Certified Workforce Development Professional (CWDP) credential from NAWDP.

    Note:
    If you are ordering this course for others, check Enable Group Purchase above, even if it is a Quantity of 1. Once the order is complete, you will be directed to a page where you may enroll your user(s).

    If you are ordering ONLY for yourself, do not check Enable Group Purchase. Placing the order will automatically enroll you.