Understand the importance and appropriate use of knowledge of the
language businesses and industries speak, and how to act as a communication
link between businesses, their needs and the workforce development system and
its services. Learn techniques to interpret and communicate Return on
Investment (ROI) to and for businesses for increased partnership with the
workforce system. Identify and market workforce solutions from a business
Much like your friends, family members, and co-workers, different customers have different needs. In most business settings, these differentiated needs stem from cultural differences, or in other words, diverse backgrounds. In this course, you will learn about diversity in the workplace, assessing the needs of diverse groups, and the intricacies of diverse group communication strategies. By the end of this course, you will understand the importance of diversity in the workplace, begin living by the golden rule, and learn to treat every individual with equal respect in all work settings.
Looking to further your understanding of Labor Market Information (LMI)? Locating LMI resources can benefit workforce development professional and their customers. By the end of this course, you will be able to explain what LMI is and where it comes form, access and use key state and national LMI resources, and apply LMI data in ways that support needs of job seekers, businesses, and local partners. Next, you will apply your knowledge to six LMI unique case studies. This practice will help promote critical thinking LMI skills, providing probable, real world situations.
Need help reaching goals with job seeker? As a Workforce Development Professional, it is your responsibility to help prepare customers and job seekers for future employment. Job seekers will come to you with a wide variety of backgrounds and past work experience; it is then your job to match their skills with a realistic goal and work expectation. Understanding how to identify basic, as well as literary skills can help you determine what opportunities are available for your job seeker. This is a lengthy, and extremely helpful course that identifies all the key aspects of job preparation from the perspective of a Workforce Development Professional.
Professional certification exam for Business Solutions in workforce development. Upon successful completion of this exam, the student will receive a certification for Business Solutions.
Professional certification exam for the Foundations of Workforce Development Professional. Upon successful completion of this exam, the student is eligible for the Certified Workforce Development Professional credential.
Certification Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional. Updated in 2012
Professional development courses created around the National Association for Workforce Development Professionals 4 core defined areas of competency for Business and Employer Services.
Dynamic Works offers virtual study sessions for all courses and packages offered in our catalog.
Customized staff training package for CareerSource North Florida. Training Level 1 includes:
- Customer Service Methodology
- Collaboration, Problem Solving, Teamwork
- Principles of Communication
- We’re On the Case Webinar Series
Customized staff training package for CareerSource North Florida. Training Level 2 includes:
- Career Development Principles
- Diversity in Workforce Development
- Workforce Development Structure, Policies, and Programs
- From Corrections to Work Webinar
- Ex-Offender Job Development Series
- Overcoming Employer Resistance
- Improving Self-Perception and Strength-Based Engagement
- Putting It All Together
Customized staff training package for CareerSource North Florida. Training Level 3 includes:
- Labor Market Information and Intelligence.
- Program Implementation Principles and Strategies
- Business and Economic Development
- Exam for CWDP
- Motivational Interviewing Webinar Series