Smart business and economic development professionals understand that employers are the key customers of the Workforce Development system. Throughout this course, you will learn how to evaluate an employer’s needs, how to best meet those needs, and the importance of relationship building between the One-Stop Center and employer. You will begin to see the similarities between Workforce Development and Economic Development and additionally begin to understand the importance of your local economic development organization in your economy. Additionally, this course discusses the roles of economic and workforce development in your community, identifying ways to initiate and maintain a partnership between economic and workforce development.
Collaboration, Problem Solving and Teamwork; Alaska Foundations of Workforce Development Professional Certification Exam; Workforce Development Structure, Policies, and Programs; Business and Economic Development Intelligence; Customer Service Methodology; Diversity in Workforce Development; Labor Market Information and Intelligence; Principles of Communication; Career Development Principles; Program Implementation Principles and Strategies.