Businesses are a primary customer of the workforce development system. This course focuses on strategies to build long-term relationships with employers, and maintain contact with them to meet emerging and changing needs. Acquire techniques for presentation or consultation to single businesses or large groups, in order to teach, inform, or persuade. Support businesses with an emphasis on identifying and understanding business current and future workforce needs. Become familiar with new and existing laws (i.e., ADA, EEO, WIOA) important to businesses and connect employers to customized services under those laws.