Customer Services Concept with icons on Notice Board.

Foundations for Customer Service (2018)

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Customer service is an integral part of new and returning customers, productivity, and everyday business needs. Often times, because of these demands, we neglect our customers. Customer service isn`t always about working with customers in person but dealing with them over the phone and through email. Customer service entails elements of being professional at all times. This course helps you determine if you have great customer service.