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Motivational Interviewing for Workforce Professionals

$325.00

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This five-part webinar series will includes transitional activities between sessions, and provides learners with the opportunity to take an exit exam and receive a certification of completion at the conclusion of the series.  Topics Include: Overview of Motivational Interviewing, Customer Focused Interviewing Skills, Responding Effectively to Customer Reactions, Calling for Change, Recap and Next Steps.